AI-Powered
Incident Resolution

Stop dreading your on-call shifts.
Lynx is here to help.

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Why is my health check failing?

Revert the commit.

Are there any spikes in CPU or memory usage?

What other services are failing?

Roll back to the last stable deployment.

Graph traffic for the last minute.

Generate a runbook for this investigation.

Route this incident to the right team.

Give me the application logs on the server.

Will this incident auto-resolve?

What's the status of my Kubernetes cluster?

What are the latest logs?

Run diagnostics on the load balancer.

Update the service configuration files.

Are there user-reported bugs related to this incident?

Monitor network latency issues.

Check the database connection settings.

Validate the SSL certificates.

Is the API endpoint responding correctly?

Schedule a maintenance window.

What's causing the sudden traffic surge?

Alert the on-call engineer.

Analyze the error logs for exceptions.

Is there a dependency outage?

Test the backup and restore process.

Restart the failed pods.

Enable verbose logging for troubleshooting.

Deploy the latest security patches.

Help me debug my CI pipeline.

Review recent code merges.

Incident Resolution Platform

Automated
root cause resolution

Instant analysis

Lynx instantly begins analyzing incidents as soon as they occur. When you're ready to investigate, all the context you need is at your fingertips.

Action-driven resolution

Lynx doesn’t just give you insights—it can directly resolve issues in your code and infrastructure, driving toward reliable and effective solutions.

Comprehensive Awareness

Real-time code and infra understanding

Chain-of-thought execution

Adaptive context retrieval automatically pulls in all the critical real-time information from your infrastructure, logs, pipelines, and codebase.

All the integrations

Lynx connects with all the tools and integrations in your environment, providing seamless, end-to-end support for all your needs.

Seamless Integration

Embedded directly in your environment

Integrated unix shell

Connect to your environment and initiate sessions to directly run commands and execute code on your machines.

Safe execution controls

AI-driven risk detection, role-based access controls (RBAC), audit logging, and command approvals ensure safe and secure execution across your environment.

Enhanced Collaboration

Bring your team
together

Get help from your team

Route incidents to the right people, or loop experts in. Lynx figures out who has the most context to solve the incident.

Publish your workflows

Share your investigation - resolution steps are automatically logged, and can even be transformed into runbooks and postmortems.

Integrations

FAQs

Answers to questions you might have about Lynx.

What does Lynx do?

Lynx is an AI-powered incident resolution platform that allows engineers to easily investigate and resolve issues directly in your environment.

When incidents come in, Lynx can automatically gather information, offer resolutions, and even perform actions to help engineers fix the problem. It’s built to make the investigation process more efficient and reliable, so companies experience less disruption and engineers have more time to focus on building.

Who is Lynx for?

Lynx is built for engineering and DevOps teams who need a reliable, efficient way to manage incidents and resolve issues, especially those who experience the high demands of on-call rotations. It's ideal for organizations looking to reduce incident response times and ease the burdens of on-call work.

How can I deploy Lynx?

Lynx is designed for flexible deployment, adapting easily to your preferred setup. It can be installed directly on engineers’ cloud-based dev servers or on a dedicated cluster with minimal configuration needed:

‍

Creating your individual or organization account.
Authorize Lynx to connect with your development environment (instructions vary by cloud provider and infrastructure configuration).
Run a provided script to install Lynx onto your machines. Lynx will automatically learn and optimize for your environment.

Our team is available to guide you through every step for a seamless deployment experience.

Can I deploy Lynx on-prem or in my private cloud?

Yes, Lynx can be deployed both on-premises or in your private cloud, making it a secure choice for organizations with stringent data protection requirements.

We can also support your own LLM API tokens or custom model configurations, as well as on-prem models, giving you flexibility in managing your data and integrations.

Please reach out to our team to discuss your unique requirements.

Is Lynx safe?

Absolutely. Lynx is built with enterprise-grade security measures to ensure data protection and operational safety within your environment:

‍

End-to-End Encryption: All data transmitted to and from Lynx is protected with end-to-end encryption (AES-256 for data at rest and TLS 1.3 for data in transit), ensuring that only authorized users can access sensitive information.
Data Segmentation and Isolation: Each customer’s data is logically segmented and isolated within our infrastructure, preventing any unauthorized access across tenants. We never train models with customer data.
Multi-Factor Authentication (MFA) and Single sign-on (SSO) Support: Lynx supports MFA and integrates with leading SSO providers to ensure secure and streamlined access control.
Customer-Controlled Data Retention Policies: Lynx provides customizable data retention policies so that customers can define how long their data should be stored, aligning with organizational policies and regulatory requirements.

In addition to our SaaS offering, we offer on-prem and private cloud deployments.

To prevent any risk of executing dangerous code, Lynx includes the following safeguards:

‍

Access Controls and Permissions: Lynx enforces strict role-based access control (RBAC) so you can define precisely who can trigger certain actions. Engineers can grant specific permissions for investigative tasks while restricting access to sensitive operations or data.
Command and Integration Blacklisting: Lynx allows you to define restricted (blacklisted) commands and integrations that prevent unauthorized or potentially harmful actions from being executed within your environment.
Execution Sandboxing: Lynx can be deployed to isolated execution environments, so access is limited to only necessary system resources and data.
Validation and Review Protocols: Before executing commands, Lynx performs validation checks, including dependency and output verification, to confirm they align with pre-defined parameters. Critical actions require multi-step verification, allowing engineers to review and approve commands before they are run.
Comprehensive Logging and Monitoring: Lynx logs all activity and provides real-time monitoring so that any unexpected actions can be identified and reviewed immediately.

With these controls, Lynx operates securely within your environment, empowering teams to resolve issues efficiently while protecting critical systems and data.

How can I get started?

Reach out for a demo to see Lynx in action, or connect with our team to discuss your unique requirements and deployment options. We’re here to help you set up and start reducing incident response times from day one.

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